About Us
Our History
Founded in Australia in 2014, Valenta today has grown rapidly into a global company with offices in all major cities around the world.
As the world’s first AI franchise, we’re revolutionising how SMEs adopt and implement cutting-edge technologies. With local Managing Partners and onshore, nearshore and offshore service delivery centres, Valenta is helping businesses increase profitability through Digital Transformation.
This optimises business performance to reduce costs to meet ambitious growth objectives.
What Makes a Valenta Franchise Different?
Innovation
Constantly investing in our Robotic Process Automation (RPA) and Artificial Intelligence (AI) solutions and developing our franchised Managing Partners in order to stay ahead of industry trends.
Collaboration
We empower Managing Partners to develop the strong client relationships that earn them money, whilst head office delivery teams manage all operational complexities.
Impact
We enable SMEs to successfully navigate the adoption of AI and automation to future-proof and turbocharge their business’ growth.
We Lead AI-Driven Digital Transformations for SMEs Worldwide
Our mission is simple yet impactful: to lead the AI digital transformation for SMEs worldwide.
We specialise in helping businesses increase profitability by streamlining processes, adopting advanced automation technologies, and building efficient digital workforces. Our AI bots operate 24/7/365, fulfilling a growing number of tasks across marketing, sales, finance, operations, HR and IT.
Our local Managing Partners work closely with businesses, serving as trusted advisers who understand their challenges and goals. Together with Valenta’s centralised service delivery teams, they provide customised solutions that simplify operations, improve efficiency, and drive sustainable growth.
Our Growth
We have the flexibility to embrace new opportunities within the marketplace and scale quickly, if required. This provides you with the freedom to leverage previous networks and the ability to grow at your own pace.
96.5
Customer Satisfaction Percentage
Company History
Valenta has been transforming client experiences through innovative services since 2014.
January
Valenta opens its head office in Brisbane, Australia.
April
Valenta opens its first Service Delivery Center inIndia
July
Valenta acquires its first multi-national client.
July
Valenta is incorporated in the United Kingdom.
May
Valenta is certified for 9001 Quality Management System and 27001 Information Technology.
January
Valenta launches its Process Consulting Service.
June
Valenta gains its first client in New Zealand.
March
Valenta incorporates in the United States.
June
Valenta launches its franchise model.
December
Valenta gains its first Australian franchise partner.
March
Valenta’s first franchise partner starts inthe USA.
November
Valenta incorporates in Canada.
January
Valenta launches its Digital Transformation service line.
August
Valenta’s first European franchise partner starts.
September
Valenta pilots its first Service Delivery Center in the Caribbean.
December
Valenta welcomes its first two Area Developers for the USA.
March
The Digital Marketing nearshore team is set up in Toronto, Canada.
June
Valenta expands to East Europe, onboardingan Area Developer for the region.
September
Valenta’s first UK franchise partner commences.
October
Valenta incorporates in Germany.
November
Valenta relocates its headquarters from Brisbane, Australia, to Toronto, Canada.
December
Valenta BPO is rebranded to Valenta.
January
Valenta reaches 40 franchisees globally.
March
Valenta commences its expansion into LATAM.
April
Valenta launches Poweredby Valenta, a training platform.
June
Valenta gains its fifth and final Area Developer for the USA.
July
Valenta onboards its first franchise partner in the Caribbean.
August
Valenta welcomes its first franchise in Ireland.
October
Valenta launches its Managed Data Analytics Service offering.
January
The Valenta Way is launched to increase customer experience and service delivery.
Valenta opens a bilingual Service Delivery Center in Bogota, Colombia.
February
Valenta welcomes its first franchises in UAE and Austria.
March
Valenta welcomes its first franchise partner in Mexico.
January
Valenta awards its first franchise in Belgium. Valenta completes re-branding and launches its new logo.
April
Celebrated 10 years.
July
Valenta starts building its C-Suite.
December
Valenta awards its first franchise in The Netherlands.
Ready to get started?
If you have the people skills, drive, and passion to succeed in a rapidly growing sector, Valenta is the perfect opportunity for you.
If you’re ready to take your first step with us, or have any other questions, please contact our franchise recruitment team today.
We’ll guide you every step of the way as you grow a bright, prosperous future through Valenta’s cutting-edge AI solutions.
Ready to Get Started?
If you have the people skills, drive, and passion to succeed in a rapidly growing sector, Valenta is the perfect opportunity for you.
If you’re ready to take your first step with us, or have any other questions, please contact our franchise recruitment team today.
We’ll guide you every step of the way as you grow a bright, prosperous future through Valenta’s cutting-edge AI solutions.
