About
Bahrije has 21 years of experience in business development and B2B distribution coordination for large multinational corporations in financial services. She is well-versed in product and business line initiation, set-up, restructuring, and reorganization and believes in data-driven decision-making. Throughout her career, she has designed and developed sales metrics, management systems, customer journey processes, actions, and KPIs, from onboarding to cross/upselling and retention or attrition prevention. Bahrije has built strong sales and distribution teams that delivered robust results in changing market conditions. She has spent her career creating ways clients would get better value from their financial services providers, be it through innovative products and services, optimized and efficient customer journeys, or simply better-personalized service. Within her previous position, Bahrije witnessed first-hand how digital and technology solutions can improve efficiency and effectiveness in the organization, freeing up considerable time spent on menial and repetitive work to be used in far more creative ways that help propel the business forward and offers clients a first-class experience. This has been a fascinating experience for Bahrije, inspiring her to be part of this transformation of work with the help of digital solutions. Bahrije is motivated by opportunities to build sustainable, resilient businesses that can scale extensively. Before partnering with Valenta, Bahrije focused on growing and expanding customer experience and wholesale banking. As a sales leader in Raiffeisen Bank Kosovo, she served SMEs and is vastly aware of their needs for further scaling.
