Digital Workforce, Outsourcing and Staffing Franchises
To date, staffing franchises mostly have been about recruitment services or providing temporary workers. There are many different franchises that offer these two business models. We take a different approach at Valenta and provide staff augmentation or outsourcing.
Digital Workforce is one of three main services we offer our clients, the other two are Consulting and Digital Transformation. Our franchisees combine these three main services to build successful franchise businesses. Our franchisees are able to solve many challenges for their clients with our staffing services.
We provide virtual employees who are either onshore, offshore, or nearshore. The staff we provide interact with the clients they serve not much differently than WFH (work from home) employees.
The global size of the outsourced staffing market is 85 billion US dollars per year. The size of that market is growing year over year and shows no signs of slowing down. Large enterprises like the Fortune 1000 have been leveraging offshore staff for decades, but mid-size companies and small businesses have not been able to really take advantage of these services.
At Valenta our goal is to change that and give every company, no matter the size, access to quality offshore talent. We provide virtual staff in many diverse roles and can meet many different client requirements.
Our B2B staffing franchise partners utilize our staffing capabilities to not only solve problems for clients, but also to build ongoing recurring revenue for themselves. Our engagements in the area of staff augmentation are month to month and clients pay a service fee every 30 days.
As these fees are paid for services rendered, we provide our franchise partners with a percentage of the margin on an ongoing basis, for as long as a resource is in place.
What is a staffing franchise?
The answer to the question of “what is a staffing franchise” can be answered in a variety of ways. For our franchisees, who all join our business as Managing Partners, it equates to them being account managers of clients where they place staff and being business developers for this service in their local markets and the industry verticals they are focused on.
While our franchisees fill these roles, Valenta does the rest. We have regional service heads for our staffing business. They work with in house HR recruiters in the different markets where we have staff in order to find employees to join our company.
Our regional service heads also manage a staff of team leaders and managers who are responsible for people all filling similar roles for various clients. This layer of management helps us to deliver quality services to our clients and to document processes and requirements so that in the event of resource changes, clients are not impacted.
Our staff augmentation personnel are all working in service centres we maintain in major cities and labour hubs around the world.
What do you do in a Staffing Franchise Business?
A B2B franchise business that is focused on staffing is providing professional services to clients in the form of staff augmentation. Our Managing Partner franchisees are offering outsourcing in conjunction with the other services that we offer. Frequently our consulting engagements uncover opportunities for businesses to optimize by leveraging virtual staff. Other times, our technology engagements provide opportunities.
At Valenta we have a fair amount of activity with CRM and ERP projects, it is fairly common for us to place software administrators ongoing with clients after we have concluded a project. We have placed database administrators and business analysts in similar manners. It all comes down to helping and serving other businesses that lack knowledge, resources, or skills, … and in this case people in specific areas.
At Valenta we fill a variety with roles, and they tend to fall into two broad categories, traditional BPO roles and technology, software, and IT roles.
On the BPO side,
- We provide accountants and bookkeepers.
- We also provide paralegals and para planners for Financial Advisors.
- We provide virtual assistants who can be trained in a variety of roles like billing administrators, leasing assistants, property management assistants, inside sales staff, and of course executive assistants.
- We also provide medical scribes and medical assistants.
- Digital marketing is also a service we provide, and we can supply dedicated staff or bundles of hours from a team on a weekly and monthly basis.
When it comes to technology and software
- We can supply IT staff, Help Desk Staff plus software administrators for CRM, ERP, or other business tools.
- We also supply full stack developers, Python developers UX developers, IOT specialists, RPA developers, Conversational AI developers, Big Data Specialists, Database Administrators, Business Intelligence Analysts and more.
Ideal candidates for our B2B staffing franchise are businesspeople that want to serve clients and help them solve business staffing problems.
We do not need individuals with deep HR knowledge.
We need franchise partners who are comfortable speaking with business owners about these topics and qualifying opportunities for our staffing services team.
The best candidates for our business have some business development experience, but that does not need to be the main skill in their background. They just need to be able to build a book a business and be an account manager for their clients.
Once opportunities are qualified, our staff augmentation team gets involved and finds the right candidate and manages the resource. Our franchise Managing Partners stay involved to ensure we have customers for life and to look for other opportunities within their client’s businesses. Our franchise managing partners typically focus on a niche, and a couple or a few market verticals.
The main thing to keep in mind when it comes to a Valenta staffing practice or business is that as a franchisee, you are part of a larger entity. At Valenta you have a team to back you up and manage the business, plus access to resources and the ability to really make a difference for your clients.
About Valenta
Valenta is laser focused on helping our clients have time for what they do best and their core mission. We do this through process consulting, the automation of tasks, and virtual staffing and outsourcing. Valenta is a consulting business at its core.
Our consulting conversations lead to discussions where we provide staff augmentation, software integration, digital automation plus learning and training programs. Valenta is focused most on SMB customers with 10-1,000 employees.
Although we have customers with more and less than these amounts. Most tier 1 consulting and outsourcing firms so far have only focused on Fortune 500 companies. We believe SMBs benefit just as much from these services and that they deserve access to them.
We also are convinced that bringing on board passionate franchise partners is the best way to serve them.
The Valenta franchise model is unique whereas a Franchiser you join as a Managing Partner, have a seat at the table and are able to provide a wide variety of services to your clients. Simply put, franchised Managing Partners work on building their book of business, and serving clients, but do not have to handle every detail or provide all the services their clients require.
Valenta delivers the operations, while Managing Partners focus on client relationships, customer satisfaction and new business acquisition. When it comes to the staffing aspect of our franchise, these capabilities can really pay dividends. Staffing is a people business and tough to do alone. It is also a great business that virtually every organization can use. If this type of business is of interest to you … we think you have come to the right place.
To learn more about acquiring a franchise and Valenta Partnership, please schedule a meeting with one of our Managing Directors here.
