IT Services, Digital Transformation, and IT Franchises
According to Grand View Research the global IT Professional Services market will be worth 1.9 trillion US dollars by 2025. To say that the market is big is an understatement. It is huge and it is diverse. There are a ton of different services to provide in the IT space. Because of this there are various B2B franchise business opportunities in this area.
Valenta is often viewed as a B2B IT franchise … and in some respects, it is, but it is also a lot more. The main services that Valenta offers are Consulting, which tends to be focused on traditional business optimization plus tech stack and AI consulting, Digital Workforce, and Digital Transformation.
All of these core services touch on IT in different ways. IT is present in nearly everything we do at Valenta, in much the same way as it pervades everyday life. We are after all living in a Digital Age and operating in an Information Economy.
When it comes to IT franchising
There are IT support and IT Help Desk franchises. There are also digital marketing franchises, Internet Service Provider franchises, IT training businesses, smart phone repair franchises, and many more. Some of these are B2B franchise businesses, others are B2C franchises.
Some of these business models we like, others we find somewhat limiting. At Valenta we are offering a wide range of IT services and support and are purely focused on B2B client engagements. At Valenta we also have an SMB focus.
Our services portfolio of consulting, staffing, software integration and digital transformation is very similar to what tier 1 consulting and outsourcing firms provide to the Fortune 1000.
Large enterprises have been able to bring in outside help for decades in these areas but SMBs have not. We are on a mission to change that. Bringing onboard passionate franchisees as partners in our business provides us the scale needed to serve SMB clients in major cities around the world.
Our franchisees join Valenta as Managing Partners and then have access to all of our personnel and services … which can be a big game changer for their SMB clients.
Our consulting business covers a lot of ground. Often times we are asked to solve a business problem and the answer is installing CRM or ERP software for clients.
Other times it is writing APIs so applications in use by a business can connect to one another. Frequently we will use RPA when different applications need to be part of rules based and repetitive processes and workflows in a business. Our clients come to us for business intelligence solutions consulting and the result of that is often dashboard creation.
Our staffing business also lends itself well to providing IT services and a B2B IT franchise model.
- We can provide Help Desk staff to any business as virtual offshore employees.
- We can do the same for CRM and ERP administrators or Database Administrators and Analysts.
- We provide software developers for the front end, back end, for full stack, for Python and for UX projects. A big part of our business is also providing bots as a service to automate business workflows.
- We do this with RPA and also leverage Conversational AI to deploy IPA / Intelligent Process Automation. As you can see … we are very steeped in providing technology and IT solutions for our clients.
What is an IT Franchise?
The answer to the question of “what is an IT franchise” is not an easy one. It can mean many things to many people. For us it is providing all the services that businesses need as outlined above. It also means providing the staff to deliver on all that from our service center locations. It is not the role of the franchisee to provide all our services … at least not in our model.
The role of our franchisees is to identify clients and manage our relationship with them. An IT franchise at Valenta means having resources to support your clients and your business. It means bringing value to clients and being involved in cool technology too.
What do you do in an IT Franchise Business?
Providing professional IT services is the main function of an IT franchise business. That can mean integrating software solutions, deploying RPA, CAI, ML, or other AI also. Tech stack selection consulting and implementation is a big part of what our Managing Partners do.
Providing staffing of IT back offices, providing software administrators, and the staffing of developers is also part of the business for our franchise partners when it comes to IT and technology business.
The bottom line for our franchises is that they help and serve other businesses that lack knowledge, resources, or skills in the areas of IT and technology. Few SMBs have deep benches of IT and software specialists, so our franchise partners and our back office staff are providing a valuable service.
Having a team to back them up and access to resources is what our franchise partners like most about the Valenta franchise when it comes to the IT aspect. It is really the reason they franchise a B2B business with us.
They also appreciate the ongoing support from Valenta and the increased revenue potential in a larger organization with scale versus if they were just out on their own. Ideal candidates for Valenta and an IT franchise with us do not need to be technology experts. They just need to not be afraid of talking about technology and able to qualify decent opportunities.
Once we find a match for our services with prospective clients, we have in house staff that can help dimension or finalize any technology or IT service and solution. Our franchisees typically focus on a couple or a few niche industries. Some of our partners will also focus on specific types of technology or vendors to build an IT practice around.
About Valenta
Valenta is laser focused on helping our clients have time for what they do best and their core mission. We do this through process consulting, the automation of tasks, and virtual staffing and outsourcing. Valenta is a consulting business at its core.
Our consulting conversations lead to discussions where we provide staff augmentation, software integration, digital automation plus learning and training programs. Valenta is focused most on SMB customers with 10-1,000 employees.
Although we have customers with more and less than these amounts. Most tier 1 consulting and outsourcing firms so far have only focused on Fortune 500 companies. We believe SMBs benefit just as much from these services and that they deserve access to them. We also are convinced that bringing on board passionate franchise partners is the best way to serve them.
The Valenta franchise model is unique whereas a Franchiser you join as a Managing Partner, have a seat at the table and are able to provide a wide variety of services to your clients. Simply put, franchised Managing Partners work on building their book of business, and serving clients, but do not have to handle every detail or provide all the services their clients require.
Valenta delivers the operations, while Managing Partners focus on client relationships, customer satisfaction and new business acquisition.
To learn more about acquiring a franchise and Valenta Partnership please schedule a meeting with one of our Managing Directors here.
